OTRS5 Search Service timeout

[Gl3d50N]

Hello all,

I need a help with the search service on ticket create, the time for search is too fast, I need set at least 2 sec in this search after someone ending typing, because how is today instantly, when someone typing anything, the search is frozen for 10~15 sec maybe, before finish typing and bring the results, this is impactating for our customers.

photo_2017-10-17_11-26-03.jpg

Can someone help me, where I can change this setting?

Thanks all!!!

[jojo]

use fewer services, faster hardware

[Gl3d50N]

Thanks for answer me, but it's not possible to use less services, I'll continue looking for.

Thanks again!