I followed the intructions on this page http://doc.otrs.com/doc/manual/admin/5. ... ading.html to update from OTRS 5.0.15 to OTRS 5.0.23
There were no problems while follwing that instructuon, though I end up with an Error 500 when opening OTRS
Attached apache2 error.log
Code: Select all
[Tue Oct 17 13:02:56 2017] [error] Can't locate Kernel/System/Web/InterfaceAgent.pm in @INC (@INC contains: /usr/sbin/../../Custom /usr/sbin/../../Kernel/cpan-lib /usr/sbin/../.. /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl . /etc/apache2) at /usr/share/otrs/bin/cgi-bin/index.pl line 34.\nBEGIN failed--compilation aborted at /usr/share/otrs/bin/cgi-bin/index.pl line 34.\n
The rights are set correctly, they are set as they were previously.
Can you tell me what went wrong here?
Best regards!