Hello everybody.
We are using OTRS 5.0.23 on my team.
I understand a default sort setting method of the OTRS's dashboard.
But, I don't understand the sort settings saved individually.
Therefore, when the agent logged back in to OTRS, the sort setting was the default.
How to keep individual sort settings method?
Thanks.
//Koji Okano
[OTRS5] How to keep individual sort settings
Moderator: crythias
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- Znuny newbie
- Posts: 10
- Joined: 11 Oct 2017, 10:54
- Znuny Version: 6.0.3
- Real Name: Koji Okano
- Company: DTP
- Location: Japan
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- Znuny newbie
- Posts: 17
- Joined: 06 Sep 2017, 14:33
- Znuny Version: OTRS6
- Location: Kanagawa,Japan
Re: [OTRS5] How to keep individual sort settings
Perhaps OTRS has no way to keep setting the sort key individually.
OTRS 6.0.19, CentOS 7, postgreSQL 9.2.4
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- Znuny newbie
- Posts: 10
- Joined: 11 Oct 2017, 10:54
- Znuny Version: 6.0.3
- Real Name: Koji Okano
- Company: DTP
- Location: Japan
Re: [OTRS5] How to keep individual sort settings
Thank you response.
Alright. It can not be helped.
//Koji
Alright. It can not be helped.
//Koji