OTRS doesn't change title of ticket

Moderator: crythias

lunercom
OTRS newbie
Posts: 2
Joined: 21 Aug 2017, 15:28
OTRS Version?: 5.0.21

OTRS doesn't change title of ticket

Postby lunercom » 09 Oct 2017, 14:37

Hello,

I'm experiencing some problems with my otrs configuration. Changing the title in free fields does not change the title of the ticket in the status view.
However clicking on the ticket shows the changed title in the ticket view. Everytime a title gets changed the system log says something like:
Mon Oct 9 14:16:34 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:34 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:34 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:34 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:34 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:24 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:24 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:24 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:24 2017 error OTRS-CGI-25 Need String!
Mon Oct 9 14:16:24 2017 error OTRS-CGI-25 Need String!


I'm using OTRS ITSM 5.0.23.

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