Is there there a way for standard agents to create templates for queues? It seem like you currently need admin access for this function.
Thanks
Standard Agents Creating Templates
Moderator: crythias
-
root
- Administrator
- Posts: 3954
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Standard Agents Creating Templates
Hi Neil,
You can configure the access to this function for regular users too, but as soon as they have access they have access to all templates.
If this is ok you have to add a group which the agents belong to - or the role they have - to all module registrations you need.
Here two example screenshots: - Roy
You can configure the access to this function for regular users too, but as soon as they have access they have access to all templates.
If this is ok you have to add a group which the agents belong to - or the role they have - to all module registrations you need.
Here two example screenshots: - Roy
You do not have the required permissions to view the files attached to this post.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
nltui
- Znuny newbie
- Posts: 33
- Joined: 22 May 2015, 22:41
- Znuny Version: 6.5.2
- Real Name: Neil Thackeray
- Company: Beckman Institute University of Illinois
Re: Standard Agents Creating Templates
This didn't work with roles, but it did work with groups.
Thanks.
Thanks.
-
root
- Administrator
- Posts: 3954
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Standard Agents Creating Templates
Of course you have to assign the proper group to the role (instead to the agent)nltui wrote:This didn't work with roles, but it did work with groups.
Thanks.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?