How to change a dynamic field value in ViewZoom screen?

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Ortensia
Znuny newbie
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Joined: 28 Aug 2017, 09:44
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How to change a dynamic field value in ViewZoom screen?

Post by Ortensia »

Hi,
i have to change a ticket Dynamic Field value in the ViewZoom screen, in the same way that the priority of a ticket is modifiable through the ViewZoom screen.
Can anyone help me?
Thanks
reneeb
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Re: How to change a dynamic field value in ViewZoom screen?

Post by reneeb »

You have to activate the dynamic field for the ViewFreeText dialog (SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewFreeText). After that you can select Misc -> Free Fields in the ticket menu.
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Ortensia
Znuny newbie
Posts: 8
Joined: 28 Aug 2017, 09:44
Znuny Version: 5 free

Re: How to change a dynamic field value in ViewZoom screen?

Post by Ortensia »

thank you :)
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