Hi,
i have to change a ticket Dynamic Field value in the ViewZoom screen, in the same way that the priority of a ticket is modifiable through the ViewZoom screen.
Can anyone help me?
Thanks
How to change a dynamic field value in ViewZoom screen?
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Re: How to change a dynamic field value in ViewZoom screen?
You have to activate the dynamic field for the ViewFreeText dialog (SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewFreeText). After that you can select Misc -> Free Fields in the ticket menu.
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