I'm trying to add extra field in services which are in group: AdminService and sub group ServiceEdit. I want to add extra field that I could have connection between customers and services. Like one customer has different services then another.
Example :
Cust1 sees only Service1 and Service2
Cust2 sees only Service4 and Service5
OTRS 6 modifying service in ServiceEdit
Moderator: crythias
Re: OTRS 6 modifying service in ServiceEdit
there is the Customer User <-> Service menu and functionality
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS 6 modifying service in ServiceEdit
Oh i don't know how i missed it. Thank you, maybe you also know is it possible to link agents with services ?