Hi, we will install OTRS 5 and are wondering now which ports and URL's / hostname's we need to open on our FW for update / feeds checking. I was looking tgrough the documentation but was not able to find it. Could anyone please help me with this?
Thank you in advance!
OTRS 5
Moderator: crythias
Re: OTRS 5
cloud.otrs.com and pav.otrs.com via https
ftp.otrs.org via http
ftp.otrs.org via http
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
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Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS 5
Thank you jojo! Could you just tell me what the purpose of each host is?
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Re: OTRS 5
Hey adabud86,
cloud.otrs.com is for OTRS Business Solution and package verification checks and sending data to the xxx.
ftp.otrs.org is a repository from the xxx to get free add-ons and updates on them.
No clue what pav.otrs.com is for nowadays. Might be an internal redirection for the package verfication but it's not emerged in the OTRS 5 free source code anymore (was used for verfications in the past).
You get the RSS feed from http://www.otrs.com/en/rss.xml
Best regards
cloud.otrs.com is for OTRS Business Solution and package verification checks and sending data to the xxx.
ftp.otrs.org is a repository from the xxx to get free add-ons and updates on them.
No clue what pav.otrs.com is for nowadays. Might be an internal redirection for the package verfication but it's not emerged in the OTRS 5 free source code anymore (was used for verfications in the past).
You get the RSS feed from http://www.otrs.com/en/rss.xml
Best regards
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/
Free and premium add-ons: German | English
Free and premium add-ons: German | English
Re: OTRS 5
the RSS feed is delviered by webservice via cloud.otrs.com by default
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com