New tickets via API

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ruzzetto

New tickets via API

Post by ruzzetto »

Hi Guys,
i'm wondering if it's possible to create new tickets by API. I'd like to create a new ticket evey time my SIEM generate an incident. The system is able to push data via API (SOAP/REST). How to configure OTRS?
Thanks,
root
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Real Name: Roy Kaldung
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Re: New tickets via API

Post by root »

Hi,

I've created an example REST client for PHP, see https://github.com/rkaldung/otrs-gi-rest-php
Should not be so hard to adopt.

- Roy
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ruzzetto

Re: New tickets via API

Post by ruzzetto »

Thanks Roy!
Really appreciate your help! :)
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