Can still search for deleted Dynamic Field options

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jeffg
Znuny newbie
Posts: 15
Joined: 08 Aug 2017, 13:57
Znuny Version: OTRS 5

Can still search for deleted Dynamic Field options

Post by jeffg »

Hey everyone,

why can I still search for deleted dynamic fields options?

I deleted some of the available options, but I can still search for them.

I did not delete the dynamic field itself.

Any help appreciated.
jojo
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Re: Can still search for deleted Dynamic Field options

Post by jojo »

because there are tickets with these values
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jeffg
Znuny newbie
Posts: 15
Joined: 08 Aug 2017, 13:57
Znuny Version: OTRS 5

Re: Can still search for deleted Dynamic Field options

Post by jeffg »

But I changed every tickets value that has one of them and still shows it...
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Can still search for deleted Dynamic Field options

Post by jojo »

how did you change the values of the ticket? via webinterface?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
jeffg
Znuny newbie
Posts: 15
Joined: 08 Aug 2017, 13:57
Znuny Version: OTRS 5

Re: Can still search for deleted Dynamic Field options

Post by jeffg »

Yes. Closed them again with updated dynamic field values (of course beforehand made them available in the viewClose).
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