Add fields to customer user profile

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andypl
Znuny newbie
Posts: 4
Joined: 23 Dec 2015, 10:46
Znuny Version: 4.0.13
Real Name: Andrzej

Add fields to customer user profile

Post by andypl »

Hello guys.
Yesterday I tried add custom fields into customer_user profile (customer_preferences table) by putting a xml file into /otrs/Kernel/Config/Files. Configurations of this field as U can see apper in Framework → Frontend::Customer::Preferences:
Screenshot_20170808_081406.png
but this field not apper in customer user preferences. This method works for Queue, Services, Agents/Users.

CustomerUserExtNotificationService.xml:

Code: Select all

<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="1.0" init="Framework">
    <ConfigItem Name="PreferencesGroups###NotificationService" Required="0" Valid="0">                        
        <Description Translatable="1">NotificationService</Description>                                       
        <Group>Framework</Group>
        <SubGroup>Frontend::Customer::Preferences</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Generic</Item>
                <Item Key="Column">Extended notifications</Item>
                <Item Key="Label" Translatable="1">Notification Service</Item>
                <Item Key="Key" Translatable="1">NotificationService</Item>
                <Item Key="Block">Input</Item>
                <Item Key="PrefKey">ExtNotificationService</Item>
                <Item Key="Prio">2010</Item>
                <Item Key="Active">0</Item>
            </Hash>
        </Setting>
    </ConfigItem>
</otrs_config>
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