Internet Explorer 11 not Showing logo on Customer Page

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iclaude
Znuny newbie
Posts: 97
Joined: 31 Mar 2016, 10:30
Znuny Version: OTRS 6.0.30
Real Name: Claude Chelene

Internet Explorer 11 not Showing logo on Customer Page

Post by iclaude »

Hi,

I have already configured the logo on the OTRS Framework , but Only I in one browser (Firefox) Can see it on the customer page. Other user cannot see it both on Firefox and on Internet Explorer 11.
I also cannot see it on Internet Explorer.

Can anyone help me?

I am using OTRS 5.0.10 and Internet Explorer 11 as my default browser for the OTRS customer page.

Regards
OTRS 6
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
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Re: Internet Explorer 11 not Showing logo on Customer Page

Post by reneeb »

This might be a caching issue... Is this solved now? Is no logo is shown at all? Is the original logo shown? Are there any messages in the developer tools of the browser?
Perl / Znuny development: http://perl-services.de
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