Article not loading / Ticket Zoom unresponsive

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Julian0o
Znuny newbie
Posts: 55
Joined: 14 May 2014, 13:28
Znuny Version: 5.0.7

Article not loading / Ticket Zoom unresponsive

Post by Julian0o »

Hi there,

since 2 days i have the problem that articles in TicketZoom and the other tabs not loading any time. I Have no high CPU Processes or something different. No related errors in apache or otrs log. I don't know where to look at this problem.

Do you have some advises for me?
OTRS 5.x & KIX4OTRS
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Article not loading / Ticket Zoom unresponsive

Post by reneeb »

Can you check the JavaScript console of the developer tools in your browser?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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