Hi,
i'm trying to create a template in order to import configuration items. I'm on step 1/5 but when i try go on the page reloads on the same step......what could be the issue?
thanks
[SOLVED] Import/Export Management problem
Moderator: crythias
[SOLVED] Import/Export Management problem
Last edited by ruzzetto on 10 Jul 2017, 09:51, edited 1 time in total.
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Import/Export Management problem
Are you using chrome?
There's a bug where you can't click the button because OTRS handles the events wrongly.
Try using shortcuts (ALT + ?) or try to use TAB to highlight the button and press enter.
There's a bug where you can't click the button because OTRS handles the events wrongly.
Try using shortcuts (ALT + ?) or try to use TAB to highlight the button and press enter.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
[SOLVED]Re: Import/Export Management problem
great! you're always rightRStraub wrote:Are you using chrome?
There's a bug where you can't click the button because OTRS handles the events wrongly.
Try using shortcuts (ALT + ?) or try to use TAB to highlight the button and press enter.
it's a chrome bug, with firefox i have no issue. I use chrome cause i implemented kerbers authetntication but sometimes i can work with FF.
PS: try to use TAB and press enter and works too! thanks again and apologize for the stupid question
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Import/Export Management problem
That, by far, was not a stupid question
Glad it works now.
Glad it works now.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: [SOLVED] Import/Export Management problem
often we think about a difficult solutions instead it's very simple