Customer frontend ticket template per que

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nhughes
Znuny newbie
Posts: 19
Joined: 14 Mar 2017, 22:02
Znuny Version: 3.3.3

Customer frontend ticket template per que

Post by nhughes »

Hello all,

I have had some wonderful help on getting me this far. :D

I have been able to edit CustomerTicketMessage.tt, namely the *text field, however, this presents the same "template" for each queue. Would it be possible to have a template per queue? I am not very good at coding, but something similar to a case statement for which template to present depending on the queue selected.

If anyone has a setup similar to this, would you be willing to share your code?

Thank you kindly,
nhughes
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