Hi,
i added dynamic field "ITSMDueDate" as Dashboard column. The column is shown but the value is empty even though it has been populated with "Additional ITSM Field"
what's wrong?
thanks
ITSMDueDate not visible
Moderator: crythias
-
- Administrator
- Posts: 3934
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: ITSMDueDate not visible
Hi,
please share a screenshot of your configuration.
- Roy
please share a screenshot of your configuration.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Administrator
- Posts: 3934
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: ITSMDueDate not visible
Hi,
The SysConfig of the Widget where you configured the DueDate (DefaultCoumns?)
- Roy
The SysConfig of the Widget where you configured the DueDate (DefaultCoumns?)
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: ITSMDueDate not visible
Hi Roy,
i solved. Different from other sysconfig configuration for widgets in default columns i used: "DynamicField_ITSMDueDate" and now it works. I remembered something you wrote in other posts.
Thanks!
i solved. Different from other sysconfig configuration for widgets in default columns i used: "DynamicField_ITSMDueDate" and now it works. I remembered something you wrote in other posts.
Thanks!
-
- Administrator
- Posts: 3934
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: ITSMDueDate not visible
Hi Ruzetto,
Maybe the Addon Znuny4OTRS-AdvancedDynamicFields could helps you the next time: It allows you to assign Dynamic Fields to Views and Overviews by drag'n'drop. It's available for free
- Roy
Maybe the Addon Znuny4OTRS-AdvancedDynamicFields could helps you the next time: It allows you to assign Dynamic Fields to Views and Overviews by drag'n'drop. It's available for free
- Roy
You do not have the required permissions to view the files attached to this post.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?