[SOLVED] Mail address used to send notifications

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bmichelot
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[SOLVED] Mail address used to send notifications

Post by bmichelot »

Hi all,
I just want to know if there is a way to change the address used to send notification to agent.
Until now, mails are sent with otrs@otrs.[domain]...
Thanks for your help !
Regards,
Last edited by bmichelot on 15 Jun 2017, 13:42, edited 1 time in total.
root
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Re: Mail address used to send notifications

Post by root »

Hi,

Should be NotificationSenderEmail in the SysConfig.

- Roy
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bmichelot
Znuny newbie
Posts: 88
Joined: 31 Jul 2013, 16:52
Znuny Version: 5.0.20
Real Name: Benoît MICHELOT
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Contact:

Re: Mail address used to send notifications

Post by bmichelot »

Thanks for your reply Roy.
I changed those parameters as follow :
Edit Config Settings in Framework → Core::Sendmail
  • SendmailNotificationEnvelopeFrom = mail address I want to use to send notifications
  • SendmailNotificationEnvelopeFrom::FallbackToEmailFrom = Yes
But it did not affect the system !
root
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Re: Mail address used to send notifications

Post by root »

And you also configured NotificationSenderEmail? This is not the EnvelopeAddress..
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
bmichelot
Znuny newbie
Posts: 88
Joined: 31 Jul 2013, 16:52
Znuny Version: 5.0.20
Real Name: Benoît MICHELOT
Company: Amphenol Air LB France
Contact:

Re: Mail address used to send notifications

Post by bmichelot »

Got it !
It works well now.
Sorry fir this dumb request... :?
Thanks Roy !
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