Add Accounted time to TicketOverview

Moderator: crythias

Post Reply
ograweb
Znuny newbie
Posts: 2
Joined: 06 Jun 2017, 20:49
Znuny Version: OTRS 5s

Add Accounted time to TicketOverview

Post by ograweb »

Hi,

I need to get the Accounted time displayed on TicketOverview pages (Small, Medium, Preview).

I found somes code or sysconfig tips for other OTRS version.

I use the last OTRS 5s Free version.

Any help for me ?

Thanks
ograweb
Znuny newbie
Posts: 2
Joined: 06 Jun 2017, 20:49
Znuny Version: OTRS 5s

Re: Add Accounted time to TicketOverview

Post by ograweb »

I found Ticket::ZoomTimeDisplay in Frontend::Agent::Ticket::ViewZoom and set to yes

Accounted time appear in Ticket page (ViewZoom ?) but i don't find the same setting for ticket list...

Thanks
Post Reply