Preselektion queue

Moderator: crythias

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NetGier
Znuny newbie
Posts: 8
Joined: 28 Apr 2017, 09:22
Znuny Version: 5.0.18

Preselektion queue

Post by NetGier »

Hi together,

I want to create a landingpage for users in our intranet. Is there any possibility to put the queue in a link.

Example:

We have following queues:

Application
- Office
- Outlook
- Excel

Link
/customer.pl?Action=CustomerTicketMessage&Queue=Office::Outlook

Thanks in advance
NetGier
root
Administrator
Posts: 3965
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Preselektion queue

Post by root »

Hi,

use the parameter Dest with the value QueueID||QueueName, e.g.

Code: Select all

Action=CustomerTicketMessage;Dest=1||Postmaster
- Roy
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