Customize CKEditor toolbar in otrs 5 customer side

[arash]

Hello
Our language is RTL so we decide to use CKeditor custom toolbar with BidiLtr , BidiRtl

- change

Code: Select all

Core::Web --> Frontend::RichText::EnhancedMode 

only affect agent customers still using basic one .
- I edited

Code: Select all

Kernel/Output/HTML/Templates/Standard/RichTextEditor.tt

and nothing happend .
- I also edit

Code: Select all

var/httpd/htdocs/js/Core.UI.RichTextEditor.js 

and add Custom config but same result nothing happend
everytime I change config files i ran following commands too :

Code: Select all

perl otrs.Console.pl Maint::Cache::Delete
perl otrs.Console.pl Maint::Loader::CacheCleanup

I also cleared the browser cache .

the question is why customer.pl still using basic editor ? how to customize the toolbar


thank you .

[arash]

any updates for me ?