"Need module!" error

Moderator: crythias

Post Reply
firebolt
Znuny newbie
Posts: 47
Joined: 21 Sep 2012, 07:55
Znuny Version: 5.0.10
Real Name: Игорь (Igor)

"Need module!" error

Post by firebolt »

Hi to everyone who is interested in my trouble!

I have an unusual trouble. All the system works just fine. No bags, lags or hangs. But after every web request to the server it generates this "Need module!" error.

Apache's log looks like this:

Code: Select all

ERROR: OTRS-CGI-10 Perl: 5.20.2 OS: linux Time: Thu May 25 13:42:05 2017

 Message: Need module!

 RemoteAddress: [i]$my ip[/i]

 RequestURI: /index.pl?Action=Admin

 Traceback (1859): 
   Module: Kernel::System::Main::Require Line: 77
   Module: Kernel::Output::HTML::Layout::NavigationBar Line: 2913
   Module: Kernel::Modules::Admin::Run Line: 35
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1053
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
   Module: ModPerl::Registry::handler (v1.99) Line: 32
What is wrong with my OTRS? All the Perl modules are OK when I cheking it. After the upgrading OTRS to the latest release the error is still here. Need your help!
OTRS 6.0.20, Debian GNU/Linux 9 stretch
Post Reply