Hi,
I have the job of select one helpdesk software for my company and today i was trying OTRS 5.
I setup my centos 7 and follow on guide to install otrs but after that i get error 500 on browser, after i check the logs this was the result:
[Thu May 04 16:07:35.900477 2017] [:error] [pid 4093] mkdir /opt/otrs/var/tmp/CacheFileStorable/XMLParse: Permission denied at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 87.\n
Anyone knows how to solve this?
New installation on Centos 7 - Permission Denied everywhere
Moderator: crythias
-
- Znuny newbie
- Posts: 2
- Joined: 04 May 2017, 16:55
- Znuny Version: 5.0.18
Re: New installation on Centos 7 - Permission Denied everywhere
switch off SELINUX
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 2
- Joined: 04 May 2017, 16:55
- Znuny Version: 5.0.18
Re: New installation on Centos 7 - Permission Denied everywhere
Its turned off... But still gave that error
-
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: New installation on Centos 7 - Permission Denied everywhere
Check file permissions - there should be even a script for it.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS