New installation on Centos 7 - Permission Denied everywhere

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FilipeVeneporte
Znuny newbie
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Joined: 04 May 2017, 16:55
Znuny Version: 5.0.18

New installation on Centos 7 - Permission Denied everywhere

Post by FilipeVeneporte »

Hi,

I have the job of select one helpdesk software for my company and today i was trying OTRS 5.

I setup my centos 7 and follow on guide to install otrs but after that i get error 500 on browser, after i check the logs this was the result:

[Thu May 04 16:07:35.900477 2017] [:error] [pid 4093] mkdir /opt/otrs/var/tmp/CacheFileStorable/XMLParse: Permission denied at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 87.\n

Anyone knows how to solve this?
jojo
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Re: New installation on Centos 7 - Permission Denied everywhere

Post by jojo »

switch off SELINUX
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
FilipeVeneporte
Znuny newbie
Posts: 2
Joined: 04 May 2017, 16:55
Znuny Version: 5.0.18

Re: New installation on Centos 7 - Permission Denied everywhere

Post by FilipeVeneporte »

Its turned off... But still gave that error
RStraub
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Real Name: Rolf Straub

Re: New installation on Centos 7 - Permission Denied everywhere

Post by RStraub »

Check file permissions - there should be even a script for it.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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