I am at desperate with OTRS Mail fetch.
Always the same Error, found no solution so far
[Error][Kernel::System::MailAccount::IMAP::_Fetch][208] IMAPS:Can't process mail, email no 1 is empty!
And sometimes this:
[Error][Kernel::System::State::StateLookup][589] No State for open found!
[Error][Kernel::System::State::StateLookup][589] No State for pending reminder found!
Systeminfo
Code: Select all
Exchange 2013 Server imap or pop3 no difference
ubuntu 16.04 with OTRS 5.0.18 installed
o Apache::DBI......................ok (v1.12)
o Apache2::Reload..................ok (v0.13)
o Archive::Tar.....................ok (v2.04)
o Archive::Zip.....................ok (v1.56)
o Crypt::Eksblowfish::Bcrypt.......ok (v0.009)
o Crypt::SSLeay....................ok (v0.73_04)
o Date::Format.....................ok (v2.24)
o DBI..............................ok (v1.634)
o DBD::mysql.......................ok (v4.033)
o DBD::ODBC........................Not installed! (optional - Required to connect to a MS-SQL database.)
o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.)
o DBD::Pg..........................Not installed! (optional - Required to connect to a PostgreSQL database.)
o Digest::SHA......................ok (v5.95)
o Encode::HanExtra.................ok (v0.23)
o IO::Socket::SSL..................ok (v2.024)
o JSON::XS.........................ok (v3.01)
o List::Util::XS...................ok (v1.41)
o LWP::UserAgent...................ok (v6.13)
o Mail::IMAPClient.................ok (v3.38)
o IO::Socket::SSL................ok (v2.024)
o ModPerl::Util....................ok (v2.000009)
o Net::DNS.........................ok (v0.81)
o Net::LDAP........................ok (v0.65)
o Template.........................ok (v2.24)
o Template::Stash::XS..............ok (undef)
o Text::CSV_XS.....................ok (v1.21)
o Time::HiRes......................ok (v1.9726)
o Time::Piece......................ok (v1.29)
o XML::LibXML......................ok (v2.0123)
o XML::LibXSLT.....................ok (v1.94)
o XML::Parser......................ok (v2.44)
o YAML::XS.........................ok (v0.41)
Bundled modules:
o Algorithm::Diff..................ok (v1.1903)
o Apache::DBI......................ok (v1.12)
o CGI..............................ok (v4.21)
o CSS::Minifier....................ok (v0.01)
o Class::Inspector.................ok (v1.28)
o Crypt::PasswdMD5.................ok (v1.40)
o Date::Pcalc......................ok (v1.2)
o Email::Valid.....................ok (v1.196)
o Encode::Locale...................ok (v1.05)
o IO::Interactive..................ok (v0.0.6)
o JSON.............................ok (v2.90)
o JSON::PP.........................ok (v2.27203)
o JavaScript::Minifier.............ok (v1.14)
o LWP..............................ok (v6.13)
o Linux::Distribution..............ok (v0.23)
o Locale::Codes....................ok (v3.36)
o MIME::Tools......................ok (v5.507)
o Mail::Address....................ok (v2.14)
o Mail::Internet...................ok (v2.14)
o Module::Refresh..................ok (v0.17)
o Mozilla::CA......................ok (v20150826)
o Net::HTTP........................ok (v6.09)
o Net::IMAP::Simple................ok (v1.2206)
o Net::SSLGlue.....................ok (v1.055)
o PDF::API2........................ok (v2.025)
o SOAP::Lite.......................ok (v1.19)
o Sys::Hostname::Long..............ok (v1.5)
o Text::CSV........................ok (v1.33)
o Text::Diff.......................ok (v1.44)
o URI..............................ok (v1.69)
o YAML.............................ok (v1.15)
o parent...........................ok (v0.234)