Does anyone know where you can change the design or colors of the table in the notifications that are sent out or if it’s even possible to do so? We would specifically like to change the gray and orange background colors:
I thought it would be either in SysConfig or the css files but I can’t seem to find it anywhere. Any help would be greatly appreciated.
Thanks!
Customize OTRS Notification Emails
Moderator: crythias
-
5of5
- Znuny newbie
- Posts: 24
- Joined: 24 Feb 2017, 18:37
- Znuny Version: 5.0.16
- Real Name: Tom Stiffler
- Company: Concurrent Technology Corp.
Customize OTRS Notification Emails
You do not have the required permissions to view the files attached to this post.
-
root
- Administrator
- Posts: 3963
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Customize OTRS Notification Emails
Both default notification templates can be found in Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email/
Just copy one of them and the new file will appear as a new option in the notifcation settings. Keep in mind that only subject and body will be passed into the template engine. Good luck.
Just copy one of them and the new file will appear as a new option in the notifcation settings. Keep in mind that only subject and body will be passed into the template engine. Good luck.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
5of5
- Znuny newbie
- Posts: 24
- Joined: 24 Feb 2017, 18:37
- Znuny Version: 5.0.16
- Real Name: Tom Stiffler
- Company: Concurrent Technology Corp.
Re: Customize OTRS Notification Emails
That worked perfectly, thanks.