Process management Transition Actions

Moderator: crythias

Post Reply
dsekelybrs
Znuny newbie
Posts: 42
Joined: 30 Mar 2017, 19:37
Znuny Version: 6.0.33
Real Name: David Sekely

Process management Transition Actions

Post by dsekelybrs »

I have a transition action that sets a dynamicfield value to the <OTRS_TICKET_OWNER> but only works when I reject a process. When I approve the first step of the process it sets the owner to root. They both use the same action.

approval history
Screen Shot 2017-04-20 at 11.23.08 AM.png
reject history
Screen Shot 2017-04-20 at 11.21.59 AM.png
You do not have the required permissions to view the files attached to this post.
Post Reply