Hi,
We have created some OTRS processes with various dynamic fields for the initial form submittion. One of the built in entries is "Title" as shown below:
Is it possible to change the name of this? I couldn't find where this can be done but maybe im just missing something
Thanks!
Brendan
Change process field names
Moderator: crythias
Change process field names
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Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
-
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Change process field names
No, that is the ticket title... If you want to change the label for each occurence of Title, you could change the translation file.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: Change process field names
Oh, thanks reneeb, that sounds exactly what I need. Where could i find this translation file? Sorry for the basic questions, I am still a bit of a newbie with a lot of OTRS things...
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
-
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Change process field names
<OTRS_HOME>/Kernel/Language/*.pm
But please do not edit the core files and create your own file. E.g. if your language is de, do not edit de.pm, but create de_ZZZCustom.pm...
But please do not edit the core files and create your own file. E.g. if your language is de, do not edit de.pm, but create de_ZZZCustom.pm...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de