Logos keep disappearing

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retro2707
Znuny advanced
Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

Logos keep disappearing

Post by retro2707 »

Hi,

For some reason our OTRS logos keep disappearing every day or so. I run the following to copy them back but the files are being deleted for some reason. Can anyone help?

Code: Select all

cd /root
\cp -af PDFLogo.png /opt/otrs/var/httpd/htdocs/skins/Agent/KIX4OTRS/css-cache/img
\cp -af LoginLogo.png /opt/otrs/var/httpd/htdocs/skins/Agent/KIX4OTRS/css-cache/img
\cp -af CPservicedesklogo_white.png /opt/otrs/var/httpd/htdocs/skins/Agent/KIX4OTRS/css-cache/img
\cp -af servicedesklogo_white.png /opt/otrs/var/httpd/htdocs/skins/Agent/KIX4OTRS/css-cache/img
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Logos keep disappearing

Post by RStraub »

Well, did you try storing them in a folder different than "css-CACHE" ?

try /css/img for example.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
retro2707
Znuny advanced
Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

Re: Logos keep disappearing

Post by retro2707 »

I have not tried that no, let me give that a go and I will let you know if its sorted it. Thanks!
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Logos keep disappearing

Post by jojo »

the css cahce (as the names implies) is a cache. so it will be deleted. Please check the original path for the logos used by OTRS and add your logos there...
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