How to give admin tab access to another agent

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sids1
Znuny newbie
Posts: 29
Joined: 06 Oct 2016, 16:17
Znuny Version: 5.0.13
Real Name: Siddharth S
Company: Trilegal

How to give admin tab access to another agent

Post by sids1 »

Hello,

Can someone help me how I can give access to the "Admin" tab to another agent apart from me?
As of now only me & root have admin. How can I add another one? Another superuser?

Thanks,
SS.
nedmaj
Znuny expert
Posts: 167
Joined: 26 Nov 2014, 20:34
Znuny Version: 6.3.4
Real Name: Samuel Casimiro
Company: Câmara dos Deputados
Contact:

Re: How to give admin tab access to another agent

Post by nedmaj »

Hi,

In order to give access to Admin tab, with all its actions, one should have SysAdmin role.

But you could choose only certain actions to give access to. You could create new groups, or use existing ones, and change the values at Frontend::Admin::ModuleRegistration.

Best regards,

Samuel
Samuel

Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000
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