SLA Column in CustomerTicketOverview

[MichaelDuSalaire]

Hi all,

I would like to add a column SLA, so the customer can sort on Queue and SLA.

To make the Queue visible is an option in the settings, but is there a way to make SLA visible?

The information is visible in the agent panel.

I've tried to add SLA with value 1 in the follwing setting.

Ticket::Frontend::CustomerTicketOverview###DynamicField
But that was not visible.

[lis9]

I've got the same problem, trying add MasterSlave status as dynamic field to CustomerTicketOverview grid.
Adding MasterSlave key with value 1 to Ticket::Frontend::CustomerTicketOverview###DynamicField config option doesn't work at all.
Any solution?