GenericTicketConnectorSOAP: Length Required

[gecelann]

Hi to everyone,

I would like to ask how to check if GenericTicketConnectorSOAP is working in your TRS, I already imported yaml in web services what is the next thing that I would do to make sure that GenericTicketConnectorSOAP is working?

Cause REST in JSON tag is already accessible with the correct url. how about for GenericTicketConnectorSOAP?
please see the image below, that is the site response whenever I try to access GenericTicketConnectorSOAP.

Selection_187.png

However, do I need to put the username and password in Core::SOAP in order to use the GenericTicketConnectorSOAP?
or it is for rpc.pl only? see image below.

Selection_186.png

[RStraub]

That's a HTTP error (411):
https://httpstatuses.com/411

Do you send any payload (login, query, update...) with your request?

[gecelann]

That's a HTTP error (411):
https://httpstatuses.com/411

Do you send any payload (login, query, update...) with your request?

Hi RStraub,

I didn't do anything yet, I just wanted to make sure the webservice is working fine even if I access the correct url for it just like the JSON tag in REST API. I just don't know what is the next step in SOAP request after uploading yaml in web services of OTRS. Should I make a request first before making it sure that the GenericTicketConnectorSOAP is working and should I need to put username and password in Core::SOAP?

[jojo]

you can not test SOAP with the browser, also no username and password is required to be filed in the sysconfig