Dear admins,
I've made some bulk updates in my tickets and all of then have changed to my ownership. I can find the last owner thought the database, but i can't find a way to give back the ownership to the last agent. I've tried to do it directly in database (no success) and looking for a command line tool to update (no tool found). Is there a easy way to do it without edit one by one?
Bulk change of ownership
Moderator: crythias