Issue with LDAP passwords

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coffey64
Znuny newbie
Posts: 3
Joined: 23 Feb 2017, 00:47
Znuny Version: 5.0.16
Real Name: Zac Coffey

Issue with LDAP passwords

Post by coffey64 »

Having an issue with users trying to log in when they have special characters in their LDAP passwords. Can successfully log in with users who don't have any special characters. I can provide any logs if needed, I just don't know which ones might help.

This is one of the last things before we push OTRS to production, so any help would be greatly appreciated.
root
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Re: Issue with LDAP passwords

Post by root »

Hi Zac,

Did you tried to set a charset for the AuthModule? As a reference see https://github.com/OTRS/otrs/blob/rel-5 ... ts.pm#L456
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coffey64
Znuny newbie
Posts: 3
Joined: 23 Feb 2017, 00:47
Znuny Version: 5.0.16
Real Name: Zac Coffey

Re: Issue with LDAP passwords

Post by coffey64 »

Thanks for the suggestion root. I added that restarted the OTRS daemon as well as the web server, but it didn't make any difference.
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