Hello,
I need to update an OpenSuSE 13.1 OTRS system presently at 3.3.14 to the last available 5.0.x OTRS version.
I know I should pass through the update of 4.0.x before but I cannot find on OTRS repository any rpm available for ver 4.x for SuSE (http://ftp.otrs.org/pub/otrs/RPMS/suse/13/).
Should I actually do the first migration step (3.3.14 => 4.0.22) using the source otrs-4.0.22.tar.gz ?
Isn't there any repository where I may found the required rpm instead?
thank you
Giulio
Update OTRS 3.3.x on openSuSE 13.1 to 5.0.x
Moderator: crythias
-
Giulio Soleni
- Znuny wizard
- Posts: 392
- Joined: 30 Dec 2010, 14:35
- Znuny Version: 6.0.x and 5.0.x
- Real Name: Giulio Soleni
- Company: IKS srl
Update OTRS 3.3.x on openSuSE 13.1 to 5.0.x
OTRS 6.0.x on CentOS 7.x with MariaDB 10.2.x database connected to an Active Directory for Agents and Customers.
ITSM and FAQ modules installed.
ITSM and FAQ modules installed.