Hi
i want to force email notification of a certain event on a "queue" also when a user don't have select it on "My queue"
How can i do it?
Thanks in advance
Forcing email notification
Moderator: crythias
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- Znuny newbie
- Posts: 24
- Joined: 24 Feb 2017, 18:37
- Znuny Version: 5.0.16
- Real Name: Tom Stiffler
- Company: Concurrent Technology Corp.
Re: Forcing email notification
On the Admin tab, go into Ticket Notifications. Here you can fire off a notification based on events, you will need to use the ticket filter to pull only the tickets you want.