Forcing email notification

Moderator: crythias

Post Reply
rovell74
Znuny newbie
Posts: 15
Joined: 20 Aug 2014, 23:46
Znuny Version: 5.0.17

Forcing email notification

Post by rovell74 »

Hi

i want to force email notification of a certain event on a "queue" also when a user don't have select it on "My queue"

How can i do it?

Thanks in advance
5of5
Znuny newbie
Posts: 24
Joined: 24 Feb 2017, 18:37
Znuny Version: 5.0.16
Real Name: Tom Stiffler
Company: Concurrent Technology Corp.

Re: Forcing email notification

Post by 5of5 »

On the Admin tab, go into Ticket Notifications. Here you can fire off a notification based on events, you will need to use the ticket filter to pull only the tickets you want.
Post Reply