Hello guys,
so question - i have created a process with several dialog
each dialog is sending some email from one otrs user to another (you know how it works)
is there any way to add templates for it? so I could select the ready text and send it to another person withing otrs process
checked google / this forum / sys config - nothing =(
thanks in advance!
templates for process ticket
Moderator: crythias
-
- Znuny newbie
- Posts: 31
- Joined: 03 Jan 2017, 20:16
- Znuny Version: 4 and 5
- Real Name: Dexter
- Company: Morgan