Update ticket via WebService (REST)

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gecelann
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Update ticket via WebService (REST)

Post by gecelann »

Hi!

Good day to everyone!
I would like to ask, if in updating ticket does it also need the user and password of the user who created the ticket?
Thank you!
root
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Re: Update ticket via WebService (REST)

Post by root »

No, you don't need the credentials of the user who created the ticket. You need an account with proper permission for the ticket and action (update = rw)
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gecelann
Znuny expert
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Joined: 12 Feb 2016, 08:05
Znuny Version: 5.0.0
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Re: Update ticket via WebService (REST)

Post by gecelann »

root wrote:No, you don't need the credentials of the user who created the ticket. You need an account with proper permission for the ticket and action (update = rw)

Hi root!

Thanks roor! I would like to ask, after getting the list of the ticket for JSON tags, do I need to install also the wadl?
https://github.com/OTRS/otrs/tree/maste ... ebservices in here? I just imported only the yml of REST.
what is the significance of wadl?
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