Hello
Is it possible to trigger an email notification when a ticket search is performed on a given queue? 7
I have checked "Generic Agent" and "Notification Management" and couldn't find any event that would match such conditions.
Thank you
Trigger email when a ticket search is performed on a given queue
Moderator: crythias
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epferreira
- Znuny newbie
- Posts: 24
- Joined: 23 Jun 2016, 15:49
- Znuny Version: 4.0.1
Trigger email when a ticket search is performed on a given queue
Last edited by epferreira on 15 Mar 2017, 18:41, edited 1 time in total.
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root
- Administrator
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Re: Trigger email when a ticket search is performed on a given queue
Only with customer development
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
epferreira
- Znuny newbie
- Posts: 24
- Joined: 23 Jun 2016, 15:49
- Znuny Version: 4.0.1
Re: Trigger email when a ticket search is performed on a given queue
Ok, as I suspected. Just started an attempt to do that.
Thank you
Thank you