I would like to know if it is possible to view ticket's JSON tags even if the user that you used is not the one who created the ticket?
Actually GenericTicketConnectorREST is giving me the right JSON tags the thing is I am not able to view other ticket's details if I'm not the one who created the ticket. Could anyone help me how can I get the ticket without having the userlogin and password? or other way around?
Code: Select all
http://localhost/otrs/nph-genericinterface.pl/Webservice/GenericTicketConnectorREST/Ticket/27?Password=pass&DynamicFields=0&UserLogin=user&AllArticles=0