Hello!
I need to show/hide more than 150 dynamic fields in Workorder add/edit depending on it's status.
Thanks to this forum I've found a solution for similar task in Tickets, but for Workorder I can't find any examples.
I've stucked at the moment that Workorder status is not changing in add or edit forms, so I can't bind to it's change.
Any help?
Conditional showing of Dynamic fields ITSM:Workorder and ITSM:Change
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- Znuny wizard
- Posts: 380
- Joined: 20 Sep 2010, 16:54
- Znuny Version: OTRS 6 CE
- Real Name: Alexey Yusov
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Re: Conditional showing of Dynamic fields ITSM:Workorder and ITSM:Change
Workorder is the different kind of system object and it isn't a ticket. Any ticket tricks with ALC etc. are not working for Workorders.
Alexey Yusov
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?
Re: Conditional showing of Dynamic fields ITSM:Workorder and ITSM:Change
Thanks, I see that ACL is not a variant to solve this problem.
I thought it could be solved like here:
viewtopic.php?f=60&t=8032&start=50
I thought it could be solved like here:
viewtopic.php?f=60&t=8032&start=50