Hey guys, i need help
i need to create some process flow for HR and i have about 20 positions
each position has about 10-15 variables with info (all text), which I wanna appear for the one, who gets an email from HR.
one way of implementing this is ACL, but it would take much time...
is there any way while HR creates a process ticket, select a template-per_position so all varialbes (text strings) would appear in the body of ticket/article?
please help
email template in process ticket
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