CustomerMessageTicket prompt "ticket created!"

Moderator: crythias

Post Reply
gecelann
Znuny expert
Posts: 164
Joined: 12 Feb 2016, 08:05
Znuny Version: 5.0.0
Real Name: ann
Company: rghdinc

CustomerMessageTicket prompt "ticket created!"

Post by gecelann »

Hi!

Good day!
I would like to ask is it not possible to add prompt message that will notify the customer's newly created ticket?
I tried editing its file CustomerMessageTicket.tt with javascript code but it is not working even if it is just a simple alert type javascript :(
Please help :(
Post Reply