Hi
I am running OTRS 5.0.14 with the ITSM modules.
Whenever I create a change/workorder etc the notification emails come through in German, despite my agent language being set to English (United Kingdom).
I have searched the Sys Config area but cannot find a default notification language.
Any suggestions appreciated.
thanks
ITSM Change email notification language
Moderator: crythias
Re: ITSM Change email notification language
I'm using the 5.0.17 version and I confirm that this occurs with me too.
In my case, the default language of OTRS is Brazilian Portuguese, and all ticket notifications are sent in Portuguese.
All ITSM Change notifications email are sent in German.
In my case, the default language of OTRS is Brazilian Portuguese, and all ticket notifications are sent in Portuguese.
All ITSM Change notifications email are sent in German.
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- Znuny newbie
- Posts: 12
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Re: ITSM Change email notification language
Noone figured this out? I too am getting ITSM notifications in german. Language set to norwegian. I guess german is a fallback language in ITSM so that when norwegian templates doesn't exist it reverts to german. I'd like to get this in english instead.
Please help?
Please help?