[solved] Email notificartions - problem with colors

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gawkla
Znuny newbie
Posts: 69
Joined: 15 Jan 2015, 16:48
Znuny Version: 6.0.6

[solved] Email notificartions - problem with colors

Post by gawkla »

Hello Team.
I have OTRS V5.0.11 but I notice this "error" from long time.

Generally speaking, I have problem setting colors in email notifications.
Colors are properly visible only in MS Outlook. In Thunderbird or webmails all colors are black. Anybody else have this issue?

P.S. Notifications was set through OTRS WEB-GUI editor. No manual changes made.

Imagefree screenshot software
Last edited by gawkla on 03 Nov 2017, 14:35, edited 1 time in total.
gawkla
Znuny newbie
Posts: 69
Joined: 15 Jan 2015, 16:48
Znuny Version: 6.0.6

Re: Email notificartions - problem with colors

Post by gawkla »

Resolution:
I changed template for emails from "default" to "unformatted".

Now everything is ok.
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