Hello Team.
I have OTRS V5.0.11 but I notice this "error" from long time.
Generally speaking, I have problem setting colors in email notifications.
Colors are properly visible only in MS Outlook. In Thunderbird or webmails all colors are black. Anybody else have this issue?
P.S. Notifications was set through OTRS WEB-GUI editor. No manual changes made.
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[solved] Email notificartions - problem with colors
Moderator: crythias
[solved] Email notificartions - problem with colors
Last edited by gawkla on 03 Nov 2017, 14:35, edited 1 time in total.
Re: Email notificartions - problem with colors
Resolution:
I changed template for emails from "default" to "unformatted".
Now everything is ok.
I changed template for emails from "default" to "unformatted".
Now everything is ok.