[PROBLEM] TimeAccounting 5.0.4 - Cannot modify or update timeaccounting period

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bddagostino
Znuny newbie
Posts: 13
Joined: 03 Nov 2016, 15:46
Znuny Version: 6.0.29
Real Name: Berardino Davide D'Agostino
Company: CodeArchitects SysOps srl

[PROBLEM] TimeAccounting 5.0.4 - Cannot modify or update timeaccounting period

Post by bddagostino »

I am writing to ask you for help about a problem this morning with the TimeAccounting form:

In the settings of time accounting module you can not create or modify the periods of time for which the user can enter the time reporting.

I do not receive any error messages, just at the time of the system proposes to apply the standard date (2015).

The DB connection is ok, I reinstalled the module, restart the entire server, but I did not get any result.

Could anyone help me in finding the cause of this problem?
bddagostino
Znuny newbie
Posts: 13
Joined: 03 Nov 2016, 15:46
Znuny Version: 6.0.29
Real Name: Berardino Davide D'Agostino
Company: CodeArchitects SysOps srl

Re: [PROBLEM] TimeAccounting 5.0.4 - Cannot modify or update timeaccounting period

Post by bddagostino »

UPDATE: i got this error after i accidentally upgraded my mysql version from 5.5.50 to 5.5.53.

I can modify the table values through the phpmyadmin webinterface but i still got this "bug" when i try to modify time period from the otrs web interface.
mamebina123
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Joined: 11 Apr 2017, 12:39
Znuny Version: 5.0.18

Re: [PROBLEM] TimeAccounting 5.0.4 - Cannot modify or update timeaccounting period

Post by mamebina123 »

I have the same issue with version 5.0.6.
I use OTRS version 5.0.18 and psql version 9.5.6.
lis9
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Real Name: Daniel
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Re: [PROBLEM] TimeAccounting 5.0.4 - Cannot modify or update timeaccounting period

Post by lis9 »

Hello!
Same problem here: Otrs 5.0.22 and TimeAccounting module version 5.0.7
Additionally: Adding new user - webUI does not save preferences like show overtime or user description
jojo
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Re: [PROBLEM] TimeAccounting 5.0.4 - Cannot modify or update timeaccounting period

Post by jojo »

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