How to version upgrade .

Moderator: crythias

OTRS newbie
Posts: 11
Joined: 06 Apr 2016, 19:56
OTRS Version?: OTRS 5.0.9

How to version upgrade .

Postby romariormr » 14 Apr 2016, 16:06

Hello , I'm new to OTRS and I have some doubts with him .
How do I update the version of it ?
Always have to update it and wanted to know how to do this update.

OTRS 5.0.5 to OTRS 5.0.10
CentoOS 7

Thank you.

OTRS guru
Posts: 2050
Joined: 13 Mar 2014, 09:16
OTRS Version?: 5.0.14
Real Name: Rolf Straub

Re: How to version upgrade .

Postby RStraub » 14 Apr 2016, 16:37

Hey there,

the manual covers this: ... ading.html

title might be confusing, but the third-something sentence states:
Within a single minor version you can skip patch level releases if you want to upgrade. For instance you can upgrade directly from OTRS 5 patchlevel 2 to version 5 patchlevel 6. If you need to do such a "patch level upgrade", you should skip steps 6, 10, 11, 14, 17 and 18.
Currently using: OTRS 5.0.14 -- MariaDB -- Ubuntu 16 LTS

OTRS newbie
Posts: 4
Joined: 08 Apr 2015, 19:23
OTRS Version?: 4.0.16

Re: How to version upgrade .

Postby robbit » 14 Feb 2018, 13:13

Even this thread is very old it fits my question quite well: The Documentation states that I should run scripts/ for updating from 3.3. to 4. Is this also true for a minor update from 4.0.16 to 4.0.28? I'm asking because the script is called DBUpdate-to-4 and I'm at 4 already. Are there any schema updates in minor releases? Many thanks in advance.

EDIT: Did a diff between the two versions of and DBUpdate-to-4.*.sql and there where not any relevant differences. So the answer should be: No!
Meine Meinung steht fest - verwirrt mich nicht mit Tatsachen. :P

Return to “Help”

Who is online

Users browsing this forum: No registered users and 7 guests