Rich Text in response

[rkoots]

Hi Experts,

I am unable to have Rich Text in OTRS reply.

Say when i am creating a email ticket or reply any emails from OTRS, My response are getting created as Plain text.

I cannot have tables or anythins in resonse view, because no rich text. even if i edit source and insert it go invissible and become plain text.

Please help me , how to have rich text in reply ??

I know OTRS support rich text in response and email ticket. ..!

What is the config.!

[Nemo]

Lucky you! What's your configuration? I'd love to achieve this result in my installation.