OTRS 5
Dear all,
I would like to ask if it possible that the onwer will not be changed be creating a new ticket from "Tickets / New email ticket".
Every time I create a new ticket and choose only my user for "Responsible" the onwer is set automatically as the responsible.
How can this setting be switched off?
Best regards,
Marcel
[WON'T FIX] New ticket - owner should not be set automatically
Moderator: crythias
-
MaSchm
- Znuny newbie
- Posts: 91
- Joined: 14 Jan 2016, 08:32
- Znuny Version: 5.0.34
- Real Name: Marcel Schmitz
- Company: 4flow AG
[WON'T FIX] New ticket - owner should not be set automatically
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