activity process ticket

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vincent13
Znuny newbie
Posts: 43
Joined: 28 May 2013, 12:38
Znuny Version: 3.2000
Company: cpr sncf

activity process ticket

Post by vincent13 »

Hello the forum,

Considering a process ticket in a workflow

My need is to give the right :

- somes users to be able to access the activity dialog so that the ticket could go ahead in the workflow (for example validate a step in the workflow)
- somes users to be able only to read the process ticket but not to have access to the workflow dialogbox.

How to do that ?

vincent
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
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